Shipping & Returns

Dear Customer, We’re sorry to hear that your order did not meet your expectations. Returning clothing items is possible (unless otherwise indicated). Unfortunately, accessories such as phone straps, headbands, and bags cannot be returned. The warranty for accessories is valid for 3 months from the date of receiving your order. We offer a refresh package in our webshop, where we repair and clean the accessory.

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Sale items cannot be returned. Exchange is possible only if we have the item still in stock.

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Important: Returns must be received by us within 14 days of receiving your order.

Please complete the return form in full and include it with your return shipment. This helps us process your return quickly and smoothly. Please note, sale items cannot be returned.

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Return instructions:

1. Fill in all fields on this form.

2. Include this form in the package you are returning.

3. Send the return package to our address.

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Have you received an item that didn’t quite meet your expectations? Follow the steps below to easily arrange your return:

1. Download the Return Form
   Download the return form. Fill in all fields completely, so we can process your return quickly.

2. Pack Your Items Carefully
   Place the unworn and unwashed items (including tags and original packaging) along with the completed return form in the box. Make sure everything is well-packed to ensure the products arrive in perfect condition.

3. Send Your Package to Us
   Important: Always keep the proof of shipment until your return has been confirmed by us!

4. Processing Your Return
   Once we have received your return, we will inspect the items. Within 5-7 business days after receipt, you will receive a confirmation email, and we will process your refund. Please note that the shipping costs for the return will not be reimbursed unless there was a mistake on our part.

5. Choose Your Solution
   Would you prefer a different size, color, or would you like to exchange it for another item? No problem! Indicate your preference on the return form, and we will contact you once your return has been processed.